SUBJECT:
Heating, Ventilation and Air Conditioning (HVAC) Blower Motor Inoperative

MODELS:
2019 - 2021 (DT) RAM 1500 Pickup
2019 - 2021 (DJ) RAM 2500 Pickup
2019 - 2021 (D2) RAM 3500 Pickup
2019 - 2021 (DD) RAM 3500 Cab Chassis
2019 - 2021 (DF) RAM 3500 <10K Cab Chassis
2019 - 2021 (DP) RAM 4500/5500 Cab Chassis

NOTE: This bulletin applies to vehicles within the following markets/countries: North America.
NOTE: This bulletin applies to vehicles equipped with Air Conditioning (Sales Code HAA) or Air Conditioning ATC W/Dual Zone Control (Sales Code HAF).

SYMPTOM/CONDITION:
The vehicle may exhibit the following:
Blower motor inoperative with the blower motor fan speed is set to high, the defrost on and the snow plow operating. Under those conditions, the blower motor will shut down and come back on after 20 seconds. The blower motor will become inoperative after 5 on/off cycles, the operator has to cycle the key to reset the blower motor.

POLICY:
If your vehicle exhibits these symptoms, take the vehicle to the service department of an authorized Ram dealer. Inform the service advisor of the symptoms and give them the following TSB number:

24-001-22